pk7pp Privacy Policy

1. Introduction

pk7pp ("pk7pp," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the pk7pp online gaming platform at pk7pp.net (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and safeguard your personal information in connection with your use of the Platform and any related services.

This Privacy Policy applies to all registered users, visitors, and any individual whose personal data is processed by pk7pp in connection with the Platform. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform immediately.

2. Information We Collect

pk7pp collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, gender, nationality, residential address, email address, and mobile number provided when you create a pk7pp account.
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license), proof of address, and selfie photographs submitted for identity verification purposes.
• Financial Data: Payment method details including GCash account numbers, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction records.
• Communications: Messages, support tickets, live chat transcripts, and any other correspondence you send to pk7pp.

2.2 Information Collected Automatically

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, wagering patterns, login timestamps, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with applicable regulations.
• Cookies and Tracking Data: Information collected via cookies, web beacons, and similar technologies as described in Section 6 of this Policy.

2.3 Information from Third Parties

• Identity verification and fraud prevention data from third-party KYC service providers.
• Payment processing data from payment gateway partners (GCash, PayMaya, InstaPay, and banking partners).
• Publicly available information used to verify your identity or assess risk.

The following table summarizes the main categories of data we collect and their primary purposes:

3. How We Use Your Information

pk7pp uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your pk7pp account, including verifying your identity and age (21+ requirement).
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of pk7pp gaming services.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and gaming regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and responsible gaming mandates.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats to the Platform and its users.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Communications: To send you account-related notifications, security alerts, and, where you have consented, promotional communications about pk7pp offers and updates.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with your use of the Platform.

4. Legal Basis for Processing

pk7pp processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the pk7pp gaming services you have registered for).
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting our support team.

5. Sharing and Disclosure of Information

pk7pp does not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay), KYC verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only as instructed by pk7pp and in accordance with applicable data protection law.
• Regulatory and Law Enforcement Authorities: We may disclose your information to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive, including disclosures required under AML regulations.
• Fraud Prevention: We may share data with fraud prevention agencies and industry bodies to detect and prevent fraudulent activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of pk7pp's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With Your Consent: We may share your data with third parties where you have given your explicit consent to such sharing.

In all cases, pk7pp takes reasonable steps to ensure that third parties receiving your data maintain appropriate security standards and use your data only for the purposes for which it was shared.

6. Cookies and Tracking Technologies

pk7pp uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings (e.g., language, display preferences) to personalize your experience.
• Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and usability.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use pk7pp, you consent to our use of cookies as described in this Policy.

7. Data Retention

pk7pp retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. Specifically:

• Account data and KYC records are retained for a minimum of five (5) years following account closure, in accordance with applicable AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications and support records are retained for three (3) years from the date of the communication.
• Technical and usage data may be retained in anonymized or aggregated form for longer periods for analytical purposes.

When your personal data is no longer required, pk7pp will securely delete or anonymize it in accordance with our data retention procedures.

8. Data Security

pk7pp implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures to detect, report, and address data security breaches promptly.

While pk7pp takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your pk7pp login credentials and for notifying us immediately of any suspected unauthorized access to your account.

9. Your Rights and Choices

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by pk7pp:

• Right to be Informed: You have the right to be informed of how your personal data is collected, used, and processed by pk7pp.
• Right to Access: You may request a copy of the personal data pk7pp holds about you, along with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may require proof of identity before processing your request.

10. Children's Privacy

The pk7pp Platform is strictly intended for individuals aged 21 years and above in accordance with Philippine gaming regulations. pk7pp does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

11. Third-Party Links

The pk7pp Platform may contain links to third-party websites or services for informational purposes. pk7pp is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by pk7pp through the Platform.

12. Changes to This Policy

pk7pp reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email or prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the pk7pp Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on pk7pp.net
• Support Hours: 24/7 Philippine Standard Time
• Mailing Address: pk7pp, Manila, Philippines

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.